Are you looking for air conditioning services in the Fox Valley area? Modern HVAC has provided quality air conditioner installation, air conditioner repair, and cooling services to homes and businesses throughout the Fox Valley. Our HVAC team is proud to have served the cities of Appleton, Neenah, Menasha, Darboy, Kimberly, Kaukauna, Greenville since 1963.
Through the years, Modern HVAC has been your local, authorized Carrier dealer for air conditioners, furnaces and indoor air quality solutions. However, all of our air conditioner and furnace technicians have plenty of experience working on a wide variety of air conditioners and furnaces manufactured by other brands.
If you find your air conditioning unit is making abnormal noises, or simply not cooling your home as well as it once did, please give us a call to schedule an air conditioner service. You’ll be delighted by the professional nature of our air conditioner experts through all phases of your service call. In fact, your A/C service technician will help you understand how well your cooling system is operating and even walk you through any potential necessary repairs to get your air conditioner running properly. Learn common air conditioning myths that are costing your money.
Air Conditioning Services
Below is a list of the cooling services that Modern Sheet Metal provides for our customers. Schedule a service here, or give us a call now at (920) 733-4713 to speak directly with a team member:
Once you have your air conditioning system installed, we encourage you to get annual inspections to ensure your A/C is running efficiently. Getting annual maintenance inspections of your HVAC system can help prevent any unexpected breakdowns from happening in the future.
When it comes to HVAC services, no local company competes with the service quality and personalized solutions offered at Modern HVAC. Are you looking for trusted air conditioning companies in your area? Please give us a call today at (920) 733-4713 for all of your indoor air quality needs and to learn more about our heating and cooling services. Did you know Modern HVAC offers free estimates and even offers 24-hour emergency services? If you need help with your air conditioner or cooling system give us a call to get your work scheduled as soon as possible!
Air Conditioner Installation
Do you need a brand new air conditioner installation? Our HVAC team is skilled in brand new installations for your A/C system. In addition, we are certified Carrier technicians and we back up our air conditioning services with a 100% satisfaction guarantee. Let the certified Carrier Modern HVAC team provide an air conditioning installation.
Air Conditioner Repair
Sometimes your air conditioning system will start to not function properly, or worse, in the middle of the summer, go completely out! In the case of an A/C emergency, Modern HVAC offers 24-emergency services. Some signs to look out for if your A/C isn’t working properly are if your system is making strange sounds or it fails to cool your home effectively. Our technicians are skilled in A/C system repair. Give us a call at (920) 733-4713. Let Modern Sheet Metal help you get your A/C back up and running!
Air Conditioner Replacement
Do you need a new A/C replacement? Sometimes it’s more than a repair that is required. In the unfortunate event you require an air conditioner replacement, our air conditioning services will help you select an appropriately sized air conditioner for your home or business based on the square footage of your building and any other onsite cooling requirements. When it comes to air conditioner installation, service and repair no local HVAC company competes with the service quality and affordable solutions offered at Modern HVAC!
Please give us a call today or send us an email at info@modernhvac.comto learn more about how we can help you with all your air conditioning needs!
Air Conditioner Maintenance
Routine air conditioning checkups are important to help your A/C system run efficiently throughout the hotter months of the year. We recommend that you check on your A/C in the spring before you’ll need to use it in the summertime. You may also contact a professional to handle this for you. While you may contact an experienced technician to schedule an A/C maintenance service, if you have the time and the know-how, there are some simple steps you can follow on your own as well. Here are some maintenance tips to help you keep your A/C unit functioning efficiently and to help you save money.
Need to schedule an A/C maintenance service? No problem! Simply reach out to the certified Carrier professionals at Modern HVAC. We’ll schedule a checkup to ensure your A/C unit is ready for the warmer months!
Air Conditioning FAQ
The experienced team at Modern HVAC knows there is a lot information to sort through when learning about your air conditioning options. As a result, we’ve compiled a list to help get you started on answering your air conditioning questions. The following list includes some of the most commonly asked questions we receive from customers in regard to their air conditioning system.
Refrigerant Leaks: If your air conditioner is low on refrigerant due to leaks, adding refrigerant is not going to fix the problem. A trained technician should fix any leak, test the repair, and then charge the system with the correct amount of refrigerant. Having the correct refrigerant charge that matches the manufacturer’s specification affects the performance and efficiency of your air conditioner.
Electric Control Failure: The compressor and fan controls can wear out, especially when the air conditioner turns on and off frequently. This is especially common for A/C systems that are oversized. Corrosion of wire and terminals is also a problem in many systems, so the electrical connections should be checked during a professional service call.
Sensor Problems: Room air conditioners have a thermostat sensor, which measures the temperature of air coming into the coil. If the sensor is out of place, the air conditioner could continuously cycle or become inconsistent. The sensor should be near the coil but not touching it; adjust its position by carefully bending the wire that holds it in place.
Drainage Problems: Another common problem with air conditioners is when it’s humid outside, the condensate drain may become clogged and is not draining properly. When it comes to room air conditioners, draining problems can occur when the unit is not mounted correctly.
Air conditioning systems are more than just the condenser unit. Typical split-system air conditioners have a lot of moving parts, including an indoor air handler unit, an evaporator coil, air filter, thermostat, and copper tubing that connect the indoor and outdoor units. So there are several answers to the question, “Why is my air conditioner not cooling the house?” Most homeowners can do some basic troubleshooting and may be able to resolve the issue. Read this air conditioner troubleshooting guide. However, there are also times that you’ll need professional air conditioner maintenance.
Whether you are looking to increase efficiency or simply because it died, there are several reasons to replace your current air conditioner. The average lifespan of an air conditioner is around 10-15 years when properly maintained. If your air conditioner is older, or you’ve noticed the less cooling effect in the home, it might be time to call in an air conditioner expert. Even if your system is working fine, it may still be worth making the transition to a newer model for increased energy efficiency. If you do upgrade to a newer model that is more efficient or has less frequent repair requirements, you may find yourself saving money in the years to come.
Tim our technician takes great care of our building. He is pleasant, professional and take the time to explain what was done or needs to be done. I have full trust in Tim and Modern Sheet Metal with my business.
Brad was very professional and courteous. He answered all my questions and was efficient in the replacement of the heat exchanger on our furnace. Explained the benefits of replacing heat exchanger vs the whole furnace. Not trying to upsell!! Very refreshing. Honest
Modern Sheet Metal has given me excellent service for 26 years. They are friendly, professional, and well trained. They come same day if immediate problem and have always been able to do the repair. Can’t say enough good things about their excellent staff and service.
Very pleased with our experience with Modern Sheet Metal. We were able to schedule a furnace repair quickly. The technician showed up on time and fixed the problem in minutes, with a part that turned out to be under warranty. The service charge was reasonable, and the technician was pleasant and professional. All around great experience - I wouldn't hesitate to call them again.
the company employees were very professional, thorough and explained the problem. They were able to install a new furnace in a minimum amount of time, and were very professional and knowledgeable in installing the furnace. I am very impressed and will definitely use them again for my yearly maintenance checks.
Woke up to a cool home with minus 10 degrees outside. Preliminary investigation told me to call professionals. Made the call and the service technicians arrived within 45 minutes. They knew exactly what was wrong and replaced the faulty parts.Heat was restored within 3 hours of my initial call. The technicians were very professional and courteous. I highly recommend Modern Sheet Metal for any HVAC needs.
Modern sheet metal was fantastic to work with when my furnace went down. They got someone out within an hour, and were able to diagnose the problem right away to get me to up and running. They also noted some other signs of wear related to the issue and helped me navigate the warranty and best practices to guard against the problem coming up again.
Mike was professional and courteous. He did a routine clean and tune up. Diagnosed an issue and let me know it was under warranty! Was back the next day to install the part. He even was great with my very inquisitive 4 year old when he showed up to “work” with his toolbox. Thank you!
I had an older furnace that I knew was on its last leg when finally something went out. Jeff and team were quick to diagnose the problem and make a temporary repair to keep it running while a new unit could be ordered. The new furnace and AC were installed quickly, cleanly and look great. All the guys that came out were professional and great to work with, definitely give them a call for your heating and cooling needs!
Same day service! I called in the morning and they had someone out to my house by the early afternoon. Mike was great! As someone who knows nothing about heating/cooling units, he explained to me what the problem was and how he fixed it. Amazing customer service and we will definitely be using them again for all future maintenance/issues!
I would highly recommend Modern Sheet Metal Heating and Cooling. I had a full Furnace put in my house- They were fairly priced- Easy to work with team and friendly- I had many questions, Jeff was patient and professional and made sure to address each question- Quick response time- Felt I was provided with honest feedback to my questions and was helped to pick out the best option for meSince this is more of a specific instance for me I am not adding this as a bullet item. I used to have hot water heat, which was really nice, but the boiler needed to be upgraded, some of the lines needed to be removed and redone, and the registers all needed to be replaced due to multiple paint jobs on them. I had asked other companies to quote me all options for AC and heating, and they only quoted me the AC options and told me to leave the hot water heat. This is nothing against other companies, but I was looking for the best option for the money and had mentioned this. Jeff from Modern Sheet Metal Heating & Cooling provided me all of the options and he even discussed the different options with me, along with the pros and cons of each one. In the end he recommended the best option for the money would be the full furnace install, and I agreed.
So happy with the service and quality of workmanship. The techs were exceptionally professional. Very efficient/great coordination of the AC install. Highly recommend. Thank you.
We needed emergency service on the weekend. Quick call back after I left a message, and the technician came once he finished with the two other jobs ahead of me and was able to quickly repair the AC unit and get things running. He was very personable and friendly and I would definitely use this company again.Weekend emergency calls are not cheap but he got the unit running and that was the most important thing.
We had a good experience with Modern start to finish. They came out to give us a quote for a new air conditioner and furnace and workedaround our schedule to install both units and new thermostats. Everyone was professional and knowledgeable.
Been using them for about 15 years. They are fantastic! Our first experience with them was as a second opinion on an 18-year-old furnace and AC system. The first opinion was is that both items needed to be replaced to the tune of 10K. Their tech found that a mouse had chewed through the AC wires outside and fixed it for about $50. Those units were still working great when we sold the house 3 years later. We’ve used them ever since.They almost always get here the same day. Their service technicians are very professional and they get it right the first time - I’ve never had to call them back for the same issue. Their prices are very reasonable.
Every technicians we have had do maintenance (maybe 12 or so? Over 10 years) are professional, kind, extremely knowledgeable and respectful. I have never felt like they are talking down to me or trying to sell me something I don’t need. I’ve always felt comfortable and safe with them in my home working. They kept our furnace running for over 30 years and provided realistic, affordable options before ours bit the dust. 100% would recommend to anyone for their heating/cooling needs. Never had a bad experience- fair pricing - prompt billing.
This team of professionals was efficient, thorough and provided clear communication around my needs and the cost. They worked quickly and took great care of my home and landscaping while repairing and moving my A/C unit.Highly recommend!
Bradley did an excellent job, very informative and helpful with key points on maintenance tips and suggestions to keep me up and running.He also had a brochure from Mr Power clean, whom I have called and set up an appointment (with a $25 discount for the referral) to clean my ducts.All good in the neighborhood 👍
Would highly recommend. Turn around time was quick. Quote was very reasonable and everyone was knowledgeable and courteousThank you modern sheet metal and coolingAshley and Andrew
I highly recommend Modern Sheet Metal as they are top notch! My older model A/C quit working during the hottest 2 days of the year so far. I have a lung condition and was suffering, but understood how busy they would be. They went above and beyond to make sure I was taken care of! Caleb stayed late and got the old unit working as best he could (saved the day!) and the installers were here by 10:30 the next morning to install the new A/C! Professional, friendly, and knowledgeable! The best in the Valley!Kari McMichael
It was a few years ago that we used modern sheet metal to replace our A coil. They were the most honest hvac company that we had come out for an estimate. Every other company wanted to replace our whole system which would have cost us thousands (and it was only a 6 year old system). Modern sheet metal came out and recommended only replacing the a coil first since it was most likely the problem. We saved thousands of dollars! Years later no problems, ac is still running great! Thank you for being an honest and reliable hvac company that the Fox Cities area can trust!
Out tech was very knowledgeable and was nice enough to let us know that it is under warranty and to call the original installer. I’m very pleased! They came within an hour of us calling on a very hot and humid day!
We use MSM every year for our HVAC maintenance and the technicians are always on time, communicating over text, fast and friendly service! Knowledgeable and reliable. Give them a call.
HIGHLY RECOMMEND. These guys are honest, courteous, professional and their work product is second to none. Jeff (owner) is highly knowledgeable, does not try to upsell, and is there to make sure the product works as it should. Installation crew was fantastic too. We went from two furnaces to one zoned system, and we couldn't be happier with the work that Modern did for us.
I called them on a Tuesday as my 38 year old Carrier furnace started making squealing noise. A representative came out a few hours later and gave me a quote with 3 different furnaces suggested for my house. I chose the one and asked when they could install it. His reply was tomorrow. And Wednesday morning they showed up at 7:30 and had whole thing installed in about 4.5 hours. Installation looks very professional and clean. They even installed new wireless thermostat I purchased from them. When I got the bill a week later I was sceptical that there would be some extra charges for something but nope. The total was exactly as quoted even though they had a few unexpected issues and an electrical problem they had to have electrician come out and figure out. I am very pleased with the experience and would highly recommend them. Now I'm just hoping new furnace lasts another 38 years
Timely professional service. Transparent pricing on a superior product. All questions answered with language I could understand. Enthusiastic employees lead me to believe in the culture of this company. 10 of 10 will never look elsewhere.
I am more than pleased with the level of service and professionalism that this company has. I’ve used them now on three occasions and every time it’s been great. The most recent was my furnace not working. Of course on a single digit temp day! They were coming that day to fix it and install a new one later in the week. They called me back ten minutes later and said they will get out that to install the new one. Saved me from paying to fix a 30 year old furnace and then just replace it right away. Great service. Fast, friendly and professional.
Modern Sheet Metal is the best. They always follow the “Golden Rule.” That’s rare these days. I can’t say enough about how well they treat their customers.Peter S.
I called for an estimate after another company that I had hired to do a yearly cleaning and inspection told me my furnace would need to be replaced soon. That company gave me an estimate on a new one that was around twice the amount of the price I received from Modern. The other company tried upselling me a unit that was more than what my house needed. So Modern installed within a couple of days and I was very happy with the new furnace at a good price. A year later I called to have an April Aire installed because the house is too dry in the winter. They did a great job with that as well and the price was much less than what I expected. They also showed me how to change the water panel myself instead of having them do it so I would save money on that. And I was told the furnace only needs to be cleaned and inspected every two years instead of every year. Their prices are fair and their service is awesome!I talked to a neighbor who was having issues with their furnace and I recommended Modern Sheet Metal to them. He said he called and talked to someone who was able to diagnose the problem over the phone. The tech told him that they didn't have the part he needed and recommended another company that should have it. The neighbor had his problem fixed and told me he was very impressed with Modern and would be giving them all of his business in the future as well.Love to have an honest and reliable locally owned company that I feel comfortable doing business with!
Had a new A/C unit and furnace installed by them. They called and told me when they were coming out, show up on time and went right to work. Very professional people to work with from start to finish I couldn't be happier with them, I would recommended Modern Sheet Metal to anyone that needed any type of AC / furnace repair or replacement.
Fantastic service from Tim and Jeff in particular, but the gentlemen that did my install were great as well. This is a fantastic company - well run, they do great work and you can trust them.
These guys are great! Honest, upfront, helpful, timely, & great to work with. We are grateful we had them do our furnace & ac tune up. We will continue to call them for anything we need related to heating & cooling.
Can’t say enough good things about Modern Sheet Metal. Tech came yesterday to look at a/c issues coil was leaking and we needed an new a/c. The tech was upfront and honest and have two options to keep it going for time being or replace it. There was no pressure and he stated regardless of which way you go he would leave with it working. We decided to replace it, spoke with Jeff right away next morning and it was replaced within 24 hours. The installers were friendly and quick. They also serviced the furnace as well so one less thing we will have to worry about.
Needed a new furnace and AC, Jeff came by an laid out my options. Pricing was good and the carrier brand is respectable so I pulled the trigger. The following week they installed it. Arrived promptly at 7am(called first), finished at 11am. They installed the thermostat I purchased as well. Very professional and did a great job!! Will recommend to anyone.
We recently had our furnace go out and It took us 5 different estimates to find these guys but I'm sure glad we did! Modern Sheet Metal was the only one to tell us that our furnace could be fixed for free because there was a lifetime warranty on the heat exchanger and they were also the only ones to show me how to reset our furnace to get it to run for a little bit to get a little heat in the house. Even though we could have gotten it fixed for free we decided to replace it because it was getting up there in age and Modern Sheet Metal had the best price by far. They were on site the next day and got our furnace replace in about 3 hours! Thank you for the great service, honesty and no nonsense estimate.
My furnace went out and of course it is in the winter. I had the pleasure of getting the owner Jeff out to my house, yes that’s the owner on call on a Sunday. Response was quick, install was fast and smooth. Prices are excellent but the service was beyond excellent. I would recommend them to anyone in the fox valley.
Could not recommend this company enough! Got out to me within a half hour of calling! Joshua was a fantastic technician! Knowledgeable, personable, and efficient! Diagnosed the problem with my furnace and fixed it right away. Reasonable prices for the job done and no $60 charge to get them to show up. I'm going to trust them with all my future heating and cooling needs! Thank you all so much!
Wow. Great company and service! Our furnace went out late on Christmas and I needed to call the after hours line. I thought with the Holiday weekend we'd be out of luck but to my (and my family's) very pleasant surprise Jeff came out to our home on short notice and had the heat working again in under an hour. I'm a customer for life.
The repairman, Tim was friendly, fast and efficient. He did an excellent job. I am also very greatful for the honesty and integrity of this company. They repaired my furnace for 1/2 the price of what another company quoted me. Will recommend this company to everyone I know!!! Very satisfied
I had a different company do maintenance on my boiler. He then told me I needed to replace the boiler due to him finding high carbon monoxide numbers. I then called another company who came out and was told I didn't need a new boiler and doubted the co numbers. I then called Modern Sheet Metal and Jeff came out to check and also said a new boiler was not needed. I was happy but I told him I was a bit concerned about the co and he told me they offer a "free" 2nd opinion.Tim came out about one hour later and ended up doing a lot of fixing and cleaning that looked like it hadn't been done. CO numbers were about 8. I am happy I don't need a new boiler and happy that there are some honest companies not just wanting to sell for the money.Thanks Jeff and Tim for your honesty and GREAT customer service. Much appreciated.
I have had them install a furance & central air thermostat s plus servicing and gas piping always top notch work reasonably priced and reliable, and on time
I called them up Thursday afternoon before the 4th of July and were here Monday morning to finish an install on a central air unit. Very nice people. Very reasonable. Everything looks and works amazing. We appreciate the good work!
We've used Modern Sheet Metal for all of our HVAC needs since becoming homeowners in 2002. Modern has done all the service/routine maintenance on our furnace and AC units, as well as replacing units in our last few homes. We recently did some remodeling and it was easy to get a quote for the work (we reconfigured our master bathroom, closet and 1st floor laundry room), and then see the work completed right on schedule. The technicians are punctual and polite, and we recommend this local, family-owned business to anyone in need of HVAC services.
Had another company come and look at my A/C. Charged me $89.99 just to come out and $200 to diagnose. And they still couldn’t tell me exactly what was wrong. Called modern sheet metal and Jeff came out the next day. He had it fixed within an hour and didn’t even charge me. Jeff was awesome and very knowledgeable about my system. I couldn’t have asked for a more honest and professional company. I will definitely be calling them in the future if I have any issues. Thanks!
My wife and I can't say enough good about this company. They came as a word of mouth referral from a friend. My previous heating and AC guy was great but he was unable to put a furnace in my house for over a week when it went out in the dead of winter. I called them on Monday morning before work and they quoted a very fair price and had a new furnace in by early afternoon the same day. They then returned today to put the AC unit on(they allowed us to wait until spring to pay and install). They were on time, profession, and even a little entertaining. They seem to love their work and did a great job!
I noticed a smell from my furnace so I took the side panel off and noticed that the circuit board was starting to melt and turn black in one area. I called Modern Sheet Metal and they had someone over the next day. They were right on time and professional. They did a great job explaining everything and also did a tune up while they were here. I would HIGHLY recommend.
Had another Modern Sheet Metal experience exceeding expectations with technician Tim today, He performed a seasonal check of our air conditioner. He was friendly and willing to answer all my questions about A/C and Aprilaire. We have been a customer for 26 years and did not hesitate to contact them when we replaced our A/C four years ago and furnace 1 year ago.
Took really good care of us in our time of need and went the extra mile to save us money. We’ve tried other companies and got screwed. Thank you Modern. Highly recommend!
I have to give a big thanks to the staff at Modern Sheet Metal Heating & Cooling. Our furnace was on the out and they were able to install a new furnace right away! I have used them for the past 3+ years and have always had excellent customer service! I will be sure to keep this company top of mind when my company Fur-Ever Love Real Estate has buyers / sellers needing HVAC upgrades or repairs!
Tim just finish a major service on our furnace. We needed a new secondary heat exchanger or a new furnace. He recommended just replacing the exchanger which was a lot less money. Job was done in about an hour after receiving the new parts. Job well done. Thanks Tim.
What a great company. I own several rentals in the area and they go above and beyond to meet my needs. Most recently Tim Martin went out of his way to be at one of my properties within an hour notice. Will never use anyone else. Thank you Modern!!
We have been using Modern Sheet Metal & Cooling for almost 20 years and have been extremely happy with the quality and pricing of the service received. We have had a major furnace repair, an emergency furnace repair on a Sunday a couple of years ago as well as many routine A/C and furnace services over the years. Their service techs are polite, professional and on-time. They take time to explain the repairs and leave the work area completely clean. Would recommend their services without hesitation. Thanks --
I called late yesterday to see if someone could come out after 10 am today to fix my 22 year old air conditioner. Tim arrived shortly after ten and quickly fixed the problem. He also answered all of our questions and gave us information about what to expect in the future. Modern Heating and Cooling has been keeping my heat and air conditioning running smoothly ever since I moved to Neenah 22 years ago.
I had to have a new HVAC system installed in my 1921 home. Modern Sheet Metal was a breeze to work with from quote to install. I would highly recommend. Everyone showed up on time or called to see if they could come early, all questions were answered, time was spent to make me feel like I was their most loyal customer and the techs even cleaned the floor when they were done. The system has been running great.
I had to have a new HVAC system installed in my 1921 home. Modern Sheet Metal was a breeze to work with from quote to install. I would highly recommend. Everyone showed up on time or called to see if they could come early, all questions were answered, time was spent to make me feel like I was their most loyal customer and the techs even cleaned the floor when they were done. The system has been running great.
We've used Modern for years and have had nothing but exceptional service. Yesterday we called about our air conditioning making a strange noise. Tim Martin who has serviced our HVAC for many years stopped out this morning to provide not only service and repairs but also what to watch and listen for if we have any other issues. This is a stand out company. Thanks Tim - hopefully we won't see you until this fall when we have the furnaces checked!
Tim has been great for checking our heating/AC system. He got all the work done professionally and neat. Would recommend him again in a heartbeat. Tony came today for a 2nd service of replacing the heat ex-changer under warranty. He was very efficient and got all work done perfectly. Thanks again for all the great services!
As always Tim did a great job! He's coming back this fall for the boiler tune up. Professional, efficient, pleasent manner, what more could you ask? Catch the problems before they catch you unawares. Thanks Modern Sheet Metal for you expertise.
Hands down the best company we've ever worked with! They saved us this winter from the -50° freeze. They not only trouble-shot us through the weekend, they were at our door before 8am that Monday. By noon that day we were having a new furnace installed. Every person we've encountered at Modern; from the technicians, the sales guy and the office, they have all been friendly, professional and knowledgeable. Just today, they came to install our new air conditioner. And without a doubt, they were on time and again wonderful to work with. THANK YOU again, Modern. You guys set the bar!
I just converted from Oil heat to natural gas. Modern Sheet Metal installed my new furnace and removed the oil tank from my basement. They totally cleaned up the mess along with friendly and professional service! This was the best decision I made! Would highly recommend Modern Sheet Metal to get the job done right! Thank you! 🙂
I had started working for modern sheet metal in 2008. Since then, being a family run business for many years, I have to say not only do they treat customers like family, but also employees. Great place to work, or do business with.
When our carbon monoxide detector failed with the kids and babysitter home, Aaron ran over immediately to verify the house was safe for them to be in. Great guys to work with. Tim is a top notch boiler technician as well.
Modern Sheet Metal did a full planning and installation of heating and cooling for us with new construction. Jeff and his team were extremely easy to work with and overall have done a very professional job with the installation and follow-up with additional details. With new construction, nothing seems to go 100% as planned but when I needed to have them at the house, they were there to help. We were (unplanned) self general contractors for our project. Jeff was always prompt to respond to questions or concerns I had with the process and also offer suggestions to overcome construction issues that we encountered.We had MSM install 2 radiant systems fully zoned and a forced air heating and air conditioning. Jeff and I discussed several options for getting the "best system" for our needs and I believe that we have done exactly that. I probably challenged him a bit more than most but he was always open to suggestions and willing to answer my questions, regardless of what they were.We have had a couple of challenges after the installation with minor equipment failures but MSM has stood behind their work 100%. No questions asked and also has been extremely prompt with repairs. I can tell that they value long term relationships with their customers and understand that the best way to succeed in business is to leave a trail of happy customers.I strongly recommend using Jeff and his team at Modern Sheet Metal for whatever your project is. They care about getting it right and also stand behind their work and products in a way that is not always seen in the construction/contractor world today.
Such a trustworthy business and honestly I couldn’t be happier with their technicians! This summer we recently went through them for our A/C unit. They were quick and just wonderful. This winter we had a problem with our furnace and called a different company to come out (not realizing that Modern had emergency heat services). The other company came out and absolutely refused to fix our furnace and said it needed to be replaced. Granted this was 11:00pm and having a technician tell me they weren’t going to fix it because there was too much wrong was a horrible feeling especially with 4 kids sleeping upstairs. The other company called my husband he told them we had another company coming out to look at it and give us a quote, they then called me to see if they could get a different answer. This was a scare tactic. We didn’t want to go through anyone else but Modern for a new furnace if we needed it. I called at 7:00am and told the gentleman on the phone what happened and what was going on. He assured me that the tech would have some space heaters in the van if we needed them. He sent out a technician named Aaron. I explained what the other company had said and he said I am going to do some trouble shooting and see if I can fix it. Let me tell you he was able to fix it. He not only fixed it but was able to see where the problem had originated and fixed that too. Hands down honest people work for Modern and they work with you. Highly recommend Modern Heating and cooling / sheet metal. 👏🏻🙏🏻👌🏻
Modern Sheet Metal provides furnace and air conditioner service, repair, replacement and installation throughout Appleton, Neenah, Menasha, Darboy, Kimberly, Kaukauna and Greenville. Please call us at 920-733-4713 to discuss your residential or commercial heating & cooling needs!
